Amazon Connect integrates generative AI, enhancing customer segmentation and interaction quality. Omnichannel expansion. New ...

Cyber Monday shoppers will have several options for AI help, but will need to double-check the bots' selections.

Today, a patent application for making Amazon’s voice assistants more personal highlights the race – and roadblocks – to ...

Leading intelligent and luxury mobility provider uses AWS to power its intelligent driving platform, innovate new connected ...

Today, Orbital Materials (Orbital), a company that uses its proprietary AI platform to incubate new advanced materials and ...